Cookies Policy

Effective Date: 8th October 2025

1. Introduction

This Cookies Policy explains how Banqeta Pty Ltd (ABN 81 661 222 500) (“Banqeta”, “we”, “our”, “us”) uses cookies and similar technologies on our website at www.banqeta.com (“Website”) and any associated platforms or services. By continuing to use our Website, you agree to our use of cookies in accordance with this Policy. You can manage or withdraw your consent at any time by adjusting your browser or device settings.

2. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They help the site remember your preferences, improve functionality, and measure performance to enhance your browsing experience. Cookies may be session cookies – temporary and deleted when you close your browser, or persistent cookies – which remain on your device for a set period or until deleted manually. We also use similar technologies like pixels, web beacons, and local storage to achieve the same purposes.

3. How We Use Cookies

We use cookies to:

  • Ensure the Website functions properly and securely

  • Save your preferences and login details

  • Analyse how users interact with our site to improve performance and design

  • Deliver relevant marketing and promotional content

  • Assist with fraud prevention and system security

Cookies enable us to offer you a smoother and more personalised user experience.

4. Types of Cookies We Use

4.1 Strictly Necessary Cookies

These are essential for the Website to function correctly. They enable basic features such as page navigation, secure login, and transaction processing. You cannot opt out of these cookies as they are required for core functionality.

4.2 Performance and Analytics Cookies

These cookies help us understand how visitors use our Website — for example, which pages are most popular or whether users encounter any errors. We use these insights to improve performance and usability.

4.3 Functionality Cookies

These remember your choices (such as language, region, or login details) to provide a more tailored experience.

4.4 Marketing and Advertising Cookies

These are used to deliver content and advertisements that are more relevant to you, both on our Website and across other platforms. They also help us measure the effectiveness of our marketing campaigns.

5. Third-Party Cookies

Some cookies on our Website are placed by trusted third parties, including:

  • Google Analytics and Google Tag Manager – for traffic analysis and performance insights

  • Stripe – for secure payment processing

  • HubSpot – for customer relationship management and marketing automation

  • Meta (Facebook Pixel) and LinkedIn Insights Tag – for targeted advertising and retargeting campaigns

These third parties may use the information collected through cookies in accordance with their own privacy policies.

6. Managing Cookies

You can control or delete cookies at any time by adjusting your browser settings. Most browsers allow you to:

  • Delete existing cookies from your device

  • Block cookies from being set in the future

  • Receive alerts before cookies are stored

However, please note that disabling certain cookies may affect website functionality or your user experience. To learn more about managing cookies, visit www.allaboutcookies.org or the help section of your browser.

7. Updates to This Policy

We may update this Cookies Policy periodically to reflect changes in technology, law, or our business practices. The “Effective Date” above indicates the most recent version. We encourage you to review this Policy regularly to stay informed about how we use cookies.

8. Contact Information

If you have any questions about this Cookies Policy or our use of cookies, please contact:

Banqeta Pty Ltd
24 Moorabool Street, Geelong, VIC 3220, Australia
Email: hello@banqeta.com
Website: www.banqeta.com